Anti-Spam Policy

At ITCompany Australia, we maintain a zero-tolerance policy towards spam. We continuously monitor all traffic to and from our servers for any signs of spam activity and operate a dedicated Spam Abuse Compliance Centre to investigate and address any complaints.

If a customer is suspected of using our products or services to send spam, we conduct a full investigation. Should a violation be confirmed, we take prompt and appropriate action to resolve the issue.

For reporting spam abuse, please contact us at:
📧 support@itcompany.services

What We Allow and Don’t Allow

We will not allow our servers and services to be used for the purposes described above. In order to use our products and services, you must not only abide by all applicable laws and regulations, which include the Can-Spam Act of 2003 and the Telephone Consumer Protection Act, but you must also abide by ’s no spam policies. Commercial advertising and/or bulk emails or faxes may only be sent to recipients who have already “opted-in” to receive messages from the sender specifically. They must include a legitimate return address and reply-to address, the sender’s physical address, and an opt-out method in the footer of the email or fax. Upon request by , conclusive proof of opt-in may be required for an email address or fax number.

What We Do

If determines the services in question are being used in association with spam, will re-direct, suspend, or cancel any web site hosting, domain registration, email boxes or other applicable services for a period of no less than two (2) days. The registrant or customer will be required to respond by email to stating that they will cease to send spam and/or have spam sent on their behalf. will require a non-refundable reactivation fee to be paid before the site, email boxes and/or services are reactivated. In the event determines the abuse has not stopped after services have been restored the first time, may terminate the hosting and email boxes associated with domain name in question.
To Report Spam Abuse: We encourage all customers and recipients of email generated from our products and services to report suspected spam. Suspected abuse can be reported by email or through our Spam Abuse Compliant Center on the Web.
Web: https://itcompany.services
Email: support@itcompany.services

Email Server Policy:

reserves the right to block incoming email from any remote SMTP relay at any time for any reason. If a remote SMTP relay is misconfigured, spammers will often exploit the remote relay to send thousands (sometimes millions) of spams. If a spammer is abusing a remote SMTP relay to mail bomb domains at , will immediately block the IP of the SMTP relay that the spammer is abusing. also subscribes to multiple RBL’s (real-time blocking lists) to automatically block known open SMTP relays and known spamming relays. While this policy dramatically reduces the amount of spam sent to , this may inadvertently block some legitimate email.
is committed to making the Internet a safer place In furtherance of this commitment, we have joined forces with the Anti-Phishing Working Group (APWG). APWG is an industry association dedicated to the elimination of the identity theft and fraud associated with phishing and email spoofing. APWG currently has more than six hundred (600) members consisting of law enforcement, financial institutions and technology vendors. APWG focuses on education of the consumer and development of industry and legal solutions to the growing problem of phishing and email spoofing. We are proud to join this group and hope that together, we can end the threat that phishing and email spoofing poses.

Warranties and Liabilities

While it is to be understood that shall make all efforts to ensure that the Products and/or Services are reasonably available, through the required access protocols, and shall endeavor to maintain connections to as many Aggregators, Gateways and Carriers as are, in its discretion, commercially viable, the User acknowledges that cannot guarantee the availability of the Products and/or Services at all times and all locations.
The User expressly acknowledges and agrees that the use of the Products and/or Services is generally at its own risk and that Products and/or Services are being provided “AS IS” and “AS AVAILABLE” without any warranties or conditions whatsoever, express, or implied.
does not make any warranties or representations that the website shall be available at all times. Users acknowledge that the website may be unavailable due to updates or other causes beyond the reasonable control of , including, but not limited to virus infection, unauthorized access (hacking), power failure or other “acts of God”.
cannot and will not be held liable for any problem incurred while any service with . By service with , you assume any and all risk for possible downtime and other server/connection related problems. If you are not willing to assume this risk, you should not host or work with .
While makes every possible attempt to maintain the highest possible level of uptime & covering all expects, and in providing the services whatever service it is, delay is possible if we are dealing with any development, will not under any circumstances make any expressed or implied guarantee for any specific level of uptime.
Though shall take all reasonable caution about the quality and accuracy of content available from the website, does not make any warranties or representation that the content available shall in all cases be true, correct or free from any errors.
The information, ideas and opinions expressed on the website should not be regarded as professional advice or the official opinion of , and Users are strongly encouraged to consult professionals before taking on any course of action that is related to the information, ideas or opinions expressed on the website.
is under no legal duty to encrypt any of the content or communications from and to Users and is also under no legal duty to provide the digital authentication of any pages on the website.
(which also includes its owners, employees, suppliers, services providers, partners, licensors, affiliates and agents) shall in no event be held liable to the Users or anyone else, for any inaccuracy, error or omission in, or loss, injury or damage caused in whole or in part by the failures, delays or interruptions of the Products and/or Services generally, and any aspect ancillary thereto; the User agrees to indemnify for any and all third party claims arising from any such or of the failures, delays or interruptions in connection with regard to use of the Products and/or Services.
To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements and representations relating in any way to the services provided by . Without limiting this, will not be liable for any loss or damage (including consequential loss or damage) however caused (whether by negligence or otherwise) which may be suffered or incurred or which may arise directly or indirectly in respect of any services provided.

Your acknowledgment:

You acknowledge you have read, understood and agreed to be bound by ’s Anti-Spam Policy referenced above. You agree may immediately terminate any Account which it believes, in its sole and absolute discretion, is transmitting or is otherwise connected with any spam or other unsolicited bulk email. In addition, if actual damages cannot be reasonably calculated then you agree to pay liquidated damages in the amount of $1.00 for each piece of spam or unsolicited bulk email transmitted from or otherwise connected with your Account.