1. Scope
This Policy governs your use of any service (“Service”) provided by ITCompany Australia.
2. Purpose
The purpose of this Policy is to ensure responsible use of our Services and to allow us to deliver safe, secure and high-quality service to you and other customers.
3. Application of Policy
By using our Services you agree to abide by this Policy, as well as any Fair Usage Policy or equivalent rules imposed by third-party providers involved (for example SIM-hosting, email services, cloud licences) even if listed elsewhere.
4. Prohibitions
You must not use the Service unlawfully or in ways that breach our agreement.
5. Definition of Unreasonable Use
Your use is considered unreasonable if it falls into any of the following:
a) Unintended Use
Using the Service in a way not intended (or not reasonably expected) for that Service.
Using the Service commercially, or re-selling it to others without proper authorisation.
Using devices or automation (for example auto-dialling or non-human intervention) in relation to SIM or telephony Services.
Misusing SIM-cards, devices or connectivity provision in ways not permitted.
b) Unacceptable Use
Use that causes network or system congestion, interference or disruption.
Use that poses a risk to security or integrity of our network or any connected network (e.g., flooding, probing, scanning, vulnerability testing).
Use that results in sub-optimal performance for other customers.
6. Internet Usage
If your Service involves internet access you are responsible for how you use it. Your usage must comply with this Policy and with any related obligations.
7. Enforcement
We may enforce this Policy at our discretion. If we reasonably believe you are in breach:
We may contact you to notify you of the issue.
We may suspend, limit or terminate the Service or parts of it, in accordance with our standard terms.
We may pursue other remedies available under the agreement or applicable law.
If you like, I can rewrite the entire document in “plain-language friendly” style (more casual & user-friendly) or provide a fully legal-compliant version (more formal and corporate). Which do you prefer?
